SapphireIMS
CORPORATE/INFORMATION TECHNOLOGY SapphireIMS Crosses 100 Customers Mark with Major Wins across IT/ITes, Manufacturing and BFSI Strong customer focus is the key to the success even in a sluggish economy BANGALORE / MUMBAI, India - January 23, 2013 SapphireIMS , one of the leading providers of end-to-end IT Service Management solution, today shared its outstanding success in surpassing 100 customer wins. This is the first major public announcement by the company that is proud of over 95% customer retention since their launch. Based out of Bangalore, SapphireIMS have embarked on expanding its direct presence across India. Their customer wins came across the core industry verticals of Manufacturing, IT/ITes and BFSI. This set makes up for two-third of all its clients. Manufacturing and IT/ITes both make for 20% each, while BFSI customers make for 15% of all clients. Many organizations from across the industry spectrum today completely rely on Sapphire for managing their...