DTDC introduces its comprehensive E-Fulfillment Solutions

DTDC’s ultra-modern E-Fulfillment Centres are designed to offer holistic fulfillment & omni-channel services

by Shrutee K/DNS

Mumbai, 26^th July 2016: DTDC Express Limited, India’s leading logistics solutions provider, today announced the launch of its e-fulfillment services with a mega plan to set up multiple centers all over the country. Out of these, 7 FC’s are now operational in Delhi, Noida, Bangalore, Chennai, and Hyderabad. The technologically integrated service caters to not only established players but also start up merchants. The service will allow small and medium businesses with handling capacity of 5 lac outgoing orders and 750,000 incoming SKU’s on daily basis to gain access to customers across the country at low operating costs. The launch was announced at The Last Mile Fulfillment Asia 2016 Conference in Mumbai. DTDC also participated in a panel discussion on ‘Transforming Traditional Logistics Business to e-commerce Fulfilment Business’ with Mr. Suresh Bansal, Director, DTDC Express sharing his views on the topic.

The service aims at managing online orders directly from seller’s websites as well as from multiple domestic as well as international channels such as Lazda, Zalora, Rakuten, Amazon, Flipkart, Paytm, Snapdeal, Shopclues, Jabong etc. The technology platform is fully integrated with all the major Market Place Operators as well as Logistic Service Providers. The e-fulfillment solutions also provide Pick up service from vendors, QC, serialization, put away, real time inventory management, order management, pick, pack, ship services. The organization manages RTO, RTV, invoicing, payment reconciliation, cataloguing and host of other value added services. DTDC aims to bring offline consumers online with their value added services such as registration at marketplaces, packaging solutions, multiple market place integration etc.

Commenting on the occasion, Mr. Suresh Bansal, Director, DTDC Express, said “We are delighted to launch our e-fulfillment service at the global conclave today. DTDC has been customizing its business offerings to focus on specialized needs and cater to specific demand of our clientele. The launch of our e-fulfillment service is yet another endeavor from DTDC to offer a complete end to end solution to our customers. This launch will be an integral offering to not only our Indian, but also our International associates through our exclusively customized Cross Border E-Fulfillment Solutions. We have laced our capabilities with one goal - to provide the best, personal customer experience through the largest last mile COD (Cash-on-Delivery) pan India capabilities.”

Last Mile Fulfilment India Conclave themed “Accelerating India’s e-commerce through Fulfilment” brings together retailers, e-commerce, logistics and parcel companies on a single platform. This year’s theme addressed the growing demand of e-commerce among young consumers and logistics playing the role of a backbone to support these services.The important elements of variation for players in the e-commerce logistics sector are ever-shortening delivery timeliness, negligible or zero delivery prices, doorstep delivery, traceability solutions and convenient reverse logistics.

About DTDC’s E-fulfillment business

DTDC presents its all-encompassing, one window solution for every E-Fulfillment requirement. DTDC's E-Fulfillment is fully equipped to take your business portfolio to new heights through its extensive Pan India & global outreach through its Cross Border solutions in the UK, US, Middle East, Singapore & the European region. DTDC has 5 International Gateways, dedicated 24x7 Custom Clearance Team and direct presence in 22 countries. International eTailers wanting to reach Indian customers will find DTDC a one stop solution for all their B2B as well as B2C solutions.

Backed by cutting-edge technology, DTDC's E Fulfillment solutions offers seamless, real-time integration in terms of Order Tracking, operational Visibility, Inventory Forecast, fulfillment from centres followed by detailed reporting  that drive service excellence. With 7 Hi-Tech, ultra-modern Fulfillment Centres fully operational across India, DTDC’s E-Fulfillment provides the largest last mile COD (Cash-on-Delivery) capabilities exclusively for its entourage of customers.

About DTDC: Established in 1990 and headquartered at Bangalore, DTDC is the largest delivery network in India with 11000 Franchises network, 552 Operating facilities, 7 Zonal offices, 25 strategically located Regional Offices spread across India. DTDC has now embarked upon its journey of transforming from an Express Document Player to an Integrated Parcels driven business through its strategic partnership with Europe’s DPD owned by Geopost, France backed by La Poste – the French Postal Organisation. DTDC’s brand strategy is to project itself as a complete express logistics player that delivers significant value in the markets that it operates in across the globe. DTDC Express Limited has its presence in more than 500 district headquarters through its large network and handles more than 12 million shipments every month.  DTDC Express Limited is an ISO 9001:2008 Certified by DNV.