ICICI Bank Organises MSME Conclave in Gurugram

  Promoters and CFOs of around 120 MSMEs participated in the conclave 

Gurugram: ICICI Bank organised a conclave for MSMEs (Micro, Small and Medium Enterprises) in Gurugram to discuss the role of digital banking to make business more convenient to the segment. The conclave is part of the Bank’s initiative across the country to reach out to MSME companies. The conclave saw a participation of promoters and Chief Financial Officers (CFOs) of around 120 companies from various industries based in Gurugram.  

Mr. Atul Arora, Retail Business Head – NCR Mega Zone, ICICI Bank said, “ICICI Bank has a rich legacy of offering path-breaking digital banking products and services to provide a world-class banking experience to its customers. The MSME sector in India employs the largest workforce and is the backbone of our economy. The biggest challenge being faced by MSMEs is to have ready access to finances that are required to grow their business. Keeping this in mind, we have strategically designed digital banking products offering innovative solutions to help MSMEs do business with ease as well as scale up their operations. The MSME Conclave at Gurugram showcases our digital banking products that cater to the varied business needs of MSME customers.”

The conclave witnessed an engaging panel discussion with experts from industry associations, leading industrialists of the city along with senior officials of ICICI Bank. The topics covered in the panel discussion included emerging opportunities and challenges faced by MSMEs, future course of the forex market and the need for digital banking platforms for the MSME segment.

Panelists comprised of representatives from renowned industries in the city, including Mr. Pankaj Agrawal, Director, Stalworth Systems Pvt. Ltd. ; Mr. Shishir Agrawal, Director, Shigan Quantum Technologies Pvt. Ltd. ; along with ICICI Bank officials namely Mr. Naveen Gupta, Zonal Head (Retail) - NCR ; Mr. Gaurav Arora, Zonal Head (ETRG) - North and Mr. Gaurav Agrawal, Regional Head (ETRG) - NCR.

ICICI Bank is the first in the country to have introduced a multitude of digital innovations for MSMEs, which provides them with a state-of-the-art digital facility right from the stage of initiation till maturity.

These key tailor-made products and services for MSME businesses include:

Digital opening of current account in a few hours : This is India’s first digital application form that enables customers to open current account in a few hours using tablets and smartphones. The facility enhances convenience as it captures information about the customer and the business digitally, and verifies KYC documents in real-time, at the premise of the customer.

Fully digital platform for export import transactions : The Bank has introduced ‘Trade Online’, a compelling digital banking platform that enables large, medium and small sized corporates as well as MSMEs to undertake almost all of their export-import transactions online, eliminating physical documentation. It brings in significant convenience to customers as they are no longer required to visit a bank branch to initiate a trade transaction. They can now do so from anywhere, anytime in a secure manner.

Mobile app for collecting payments from customers : The Bank introduced ‘Eazypay’, the country’s first mobile app for merchants, professionals and traders that enables them to accept payments through multiple digital modes.

Connected Banking : ICICI Bank has partnered with several ERP service providers with a view to bring in the concept of ‘Connected Banking’for MSMEs.  These partnerships resonate the Bank’s efforts at co-creating solutions that amalgamate services like banking, accounting and reconciliation on a single platform.\

Quick working capital facilities : The Bank has recently introduced a slew of innovative services such as instant overdraft facility of up to Rs. 15 lakhs as well as business loans based on GST returns for its MSME customers. These propositions have been specifically designed to enable MSMEs fulfill their working capital requirements.

The Bank has a gamut of digital banking services like 24X7 available cash acceptance machines and cash management solutions, that were discussed in detail at the event. ICICI Bank has nearly 200 branches and over 1000 ATMs in Delhi and NCR region.   

About ICICI Bank: ICICI Bank Ltd (BSE: ICICIBANK, NSE: ICICIBANK and NYSE:IBN) is a leading private sector bank in India. The Bank’s consolidated total assets stood at Rs.11,77,498 crore at December 31, 2018. ICICI Bank's subsidiaries include India's leading private sector insurance, asset management and securities brokerage companies, and among the country’s largest private equity firms. It is present across 17 countries, including India.