Gartner, Inc - IT forecast

INFORMATION TECHNOLOGY/SURVEY

Gartner Says India IT Services Market To Reach $10.2 Billion In 2013

Analysts Examine Key Trends For The IT Industry At Gartner Symposium/ITxpo, October 10-12, in Goa, India

Mumbai, India, October 12, 2012 — The India IT services market is forecast to reach $10.2 billion in 2013 a 12 percent increase from an estimated $9.1 billion in 2012, according to Gartner, Inc.

India's IT services market offers significant opportunities for IT services providers because of the increasing needs and wants of IT buyers. As companies grow in size and scale, the market is likely to see larger IT services deals with more- sophisticated deal engagement practices. This market has a critical mass that is worth tapping into and has the potential to expand further with "as a service"-type service offerings.

“Although India's IT services growth rate has slowed in the past two years, the rate of growth remains relatively high,” said Arup Roy, principal research analyst. “Although India's GDP growth has slowed in the past year because of global economic challenges, India's GDP growth fundamentals are on relatively solid footing, driven primarily by growing domestic consumption. For this reason, GDP growth is expected to remain steady in the longer term.   Services spending on the transparency and efficiency-related projects from the government, such ase-governance projects Unique Identification Authority of India and Accelerated Power Development and Reforms Programme, are expected to drive service spending.”

Government infrastructure projects will strongly drive IT, in conjunction with the expansion of the financial services and manufacturing subsectors. All industry verticals have a high propensity and willingness to spend on IT given the growth story across the board.

The India domestic IT services market is fast transitioning, with profound changes in buying needs and behavior. The number, size and scale of IT services deals are increasing. Buyers are becoming more sophisticated in their sourcing practice and vendor management. Deals are transitioning from first- to second-generation outsourcing. The Indian market of the future is likely to see efficiency and enhancement-based deals in energy and utilities, transportation, education and parts of government bodies. Likewise, the market is likely to see more transformation deals in banking and insurance, telecom, retail and government.

“Service providers wishing to enter into the Indian market, must factor in the rising infrastructure and IT labor rates, coupled with high attrition levels, in their planning exercise for their operations costs, as well as local regulations and bureaucratic challenges in establishing and operating businesses in India. Leveraging Tier 2 and Tier 3 cities (Kolkata, Trivandrum and Lucknow, for example) for Indian business is a tactic that could be used in conjunction with the mainstream delivery from Tier 1 locations,” said Mr. Roy

Additional information is available in the Gartner report " Market Insight: IT Services Market Assessment, India, 2012." This research analyzes India’s suitability of markets for domestic IT services. It also examines the attractiveness for growth for a base of operations for domestic IT services, based on 11 criteria. The report is available on Gartner's website at: http://www.gartner.com/resId=2115815.

Gartner analysts are examining key issues affecting the Indian IT industry at Gartner Symposium/ITxpo.

About Gartner Symposium/ITxpo

Gartner's annual Symposium/ITxpo events are key components of attendees' annual planning efforts. IT executives rely on Gartner Symposium/ITxpo to gain insight into how their organizations can use IT to address business challenges and improve operational efficiency.

Additional information for Gartner Symposium/ITxpo in India, October 10 – 12 , is available at www.gartner.com/in/symposium .

Members of the media can register for the event by contacting Sony Shetty, Gartner PR on +91 9820900036 or sony.shetty@gartner.com

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Additional information from the event will be shared on Twitter at http://twitter.com/Gartner_inc and using #GartnerSym.

Upcoming dates and locations for Gartner Symposium/ITxpo include:

October 21-25, Orlando, Florida: www.gartner.com/us/symposium

October 29-31, Sao Paulo, Brazil: www.gartner.com/br/symposium

November 5-8, Barcelona, Spain: www.gartner.com/eu/symposium

November 12-15, Gold Coast, Australia: www.gartner.com/au/symposium

March 5-7, 2013, Dubai, UAE: www.gartner.com/technology/symposium/dubai/

About Gartner

Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. Gartner delivers the technology-related insight necessary for its clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, Gartner is a valuable partner in 12,000 distinct organizations. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, USA, and has 5,200 associates, including 1,280 research analysts and consultants, and clients in 85 countries. For more information, visit www.gartner.com.