Mumbai Airport & Vistara announced the launch of mobile phone boarding pass facility

AVIATION

          

Mumbai Airport and Vistara launched mobile phone boarding pass facility

Initiative aims to deliver high on 

eco-friendliness and passenger convenience

Successfully implements mobile boarding 

pilot project

by Shrutee K / DNS

Mumbai, July 31, 2015: GVK MIAL (Mumbai International Airport Pvt. Ltd.) and Vistara today announced the launch of mobile phone boarding pass facility for Vistara’scustomers travelling out of Mumbai’s T2 terminal to New Delhi, Bangalore, Ahmedabad and Goa. The first of its kind initiative by Mumbai Airport, helps provide Vistara’scustomers a truly seamless travel experience.

The mobile boarding pass facility is also a time-saverfor passengers and result in reduction in usage of paper boarding passes.  Overall, the mobile phone boarding pass facility will lead to another ‘Experience Simplicity’ feature while travelling through Mumbai Airport by Vistara.

Vistara’s customers making use of this facility for their travel from Mumbai T2 will only need to choose 'Get Mobile boarding pass/ Collect by SMS' option when checking-in online or on our mobile app.  The SMS from Vistara will contain the booking details and the link to access the mobile boarding pass. Customers are encouraged to take a screenshot of the mobile boarding pass, which is readable by the technologically advanced machines installed by Mumbai T2’s domestic departure level. Paper boarding passes are not required however customers would need to carry authorised photo ID as proof of identity.

Expressing his pleasure on yet another passenger-focused and eco-friendly endeavour of MIAL, CEO Mr. Rajeev Jain said, ”Mobile devices assume centre stage of consumer convenience in the modern day ecosystem. Technology enabled innovation has become the trigger for differentiation and MIAL has consistently pioneered to introduce passenger-focused innovations. With the launch of mobile phone boarding pass facility, we believe the passengers travelling through Vistara out of T2 terminal will experience another hassle free feature and eventually the initiative will further enhance the overall airport ravel experience in India.”

Sharing his enthusiasm on the new offering, Mr.PheeTeikYeoh, CEO, Vistara said, “We continually look for ways to enhance our customers’ travel experience by harnessing the power of technology and offering operational and service excellence.I am proud to see our promise of seamless travel experience being reaffirmed with this initiative of providing our customers with the mobile boarding pass option. We are extremely pleased to partner with MIAL and we look forward to offering these capabilities across our existing and upcoming route network.”

About GVK MIAL: 

GVK Mumbai International Airport Pvt Ltd (MIAL) is a Public Private Partnership joint venture between GVK-led consortium and Airports Authority of India (AAI). GVK MIAL was awarded the mandate for operating and modernizing ChhatrapatiShivaji International Airport, Mumbai (CSIA). Through this transformational initiative, GVK MIAL aims to make CSIA one of the world’s best airports that consistently delight customers besides being the pride of Mumbai. The new integrated Terminal 2 at CSIA enhances the airport’s capacity to service 40 million passengers per annum and one million tons of cargo annually. The new ‘Terminal 2’resonates cultural richness and legacy of India through a seamless amalgamation of architecture, design and the largest programme for art in public space spanning across the terminal. It also represents the new, contemporary and modern India through its enabling business ecosystem as well as efficient functioning made possible by state-of-the-art facilities and advanced technological systems adopted. ‘Jaya He’, India’s largest art program for public display at T2 which has nearly 7,000 exclusively sourced exquisite ethnographic objects is conceived as two distinct sections - ‘Layered Narratives’ at the arrivals corridor that explores aspects of Mumbai’s changing landscapes and ‘Thresholds of India’, a scenography wall spanning a total of 3.3 km leading to the different boarding lounges captures the expanse and beauty of Indian art is the transformation of this vision of GVK. The installations at ‘Jaya He’ are made from various mediums ranging from canvas, fibre, terracotta, paper, stone and metal. The mediums have been innovatively used to portray India’s rich art heritage and cultural traditions.

About Vistara (TATA SIA Airlines Limited): 

TATA SIA Airlines Limited, known by the brand name Vistara, is a joint venture between Tata Sons Limited and Singapore Airlines Limited (SIA) with Tata Sons holding the majority stake of 51% in the company and SIA holding the remaining 49%. Vistara brings together Tata’s and SIA’s legendary hospitality and  renowned service excellence to launch the finest full service carrier in India aimed at creating memorable and personalised flying experiences for its customers. Vistara commenced its commercial operations on January 9, 2015 with an aim to set new standards in the aviation industry in India. For additional information, visitwww.airvistara.com