HPCL sets up 24X7 Help for Daily Price Revision
HPCL sets up 24X7 Help-Desks at all its Regional Offices & Zonal
Offices for Daily Price Revision, across the Country effective 16th June,
2017
by Shrutee K/DNS
Daily Price
Revision in prices of Petrol and Diesel prices has been effected from 16th June, 2017 across the
country, which will be in in sync with international rates, much like it
happens in most advanced markets. With this India joined the league of select nations like the US
& Australia where fuel prices are
revised on a daily basis.
Daily price change will
remove the big leaps in rates, being more aligned to market dynamics and in the
process Customer will be benefited. Daily revision of RSPs nationwide
comes after the mechanism was successfully implemented on a pilot basis in 5
cities in the Country namely Udaipur, Jamshedpur, Visakhapatnam, Chandigarh and
Puducherry from May 1, 2017.
Oil Marketing PSUs were earlier
revising rates on the 1st & 16th of every month based on average
international price of fuel in the preceding fortnight and currency exchange rate. HPCL successfully rolled-out
daily price revision mechanism for the Petrol & Diesel across the country
with active involvement & support of dealers of over 14,000 Petrol Pumps.
HPCL effected
the following price changes at its Petrol Pumps in Delhi with
corresponding decrease in the rest of the country for 16th June 2017, the first
day of daily price revision introduced to the entire country -
Decrease in
Selling Price of Petrol by Rs. 1.60/litre (inclusive of VAT)
Decrease in
Selling Price of Diesel by Rs. 1.50/litre (inclusive of VAT)
The new
prices announced on a daily basis shall be applicable from 6 AM to 6 AM the
next day.
“Daily Price
Revision is one of the most important Customer Centric Initiatives which has
been implemented that will lead to improved Stock Management and speed up the
process of ongoing Automation of the network. The Petrol & Diesel price
will now be more Open & Transparent, Competitive & Reflective of market
conditions”.
Prior to start of Daily Price Revision
wef 16th June’17; HPCL C&MD Sh. Mukesh Kumar Surana alongwith
Director-Marketing Sh. S Jeyakrishnan and Team Retail had interacted with
Dealers across the Country thru Video Conference on the issues concerning
implementation of daily price change mechanism so as to ensure smooth rollout.
HPCL has
set-up 24X7 Help-Desks at all its 62 Regional Offices as also at all the Zonal
Offices across the country to ensure Seamless Operations and to offer Quick
Redressal of Queries with respect to implementation of Daily Price Revision to
its Customers and Dealer Network. HPCL is
also conducting regular Awareness and Training Sessions with Dealers &
Dealermen, across the Country.
HPCL with intervention of
technology, arrangements have been made by the Corporation for checking of Fuel
prices by Customers and also by Dealer network for their Petrol Pumps –
Customers
SMS with SMS text : “HPPRICE<SPACE>DEALER CODE”
to 9222201122 (DEALERCODE
is 8 Digit code)
Download My HPCL Mobile app & locate the Petrol Pump
Visit Website : www.hindustanpetroleum.com and go to
the link “Pump Locator
Dealers
SMS with SMS
text : “PRICES” from registered Mobile to 9222201122
Log-in “Dealer
Portal”
Customer
Care Help Line No. : 1800-226-550 (Toll Free)
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