Defenx Software Solutions
INFORMATION TECHNOLOGY
Defenx
Establishes Exclusive Support Center for India at Pune
Faster support to
customers and partners through toll-free number and swift email
support
BANGALORE, India / MANNO-LUGANO,
Switzerland - March 25, 2013: Defenx, Swiss IT security
provider for home & enterprises, has established their India support center
in Pune to address the support queries raised by customers and partners. Defenx
has deputed a dedicated special support team, 'Defenx India Support Team' for
faster service. This team is well trained and provides round the clock sales
support to the partners and installation & technical support to the
customers. Defenx is one of the few companies in the world which has its own
software engine.
Defenx India Support Team
provides faster support to the partners and end customers in two ways -
Toll-free support and email support. The support is provided six days a week
from 9am to 8pm and is soon planning for 24X7 support. The toll-free number is
000 800 100 4150 where there will be a dedicated team to assist the partners and
end customers quires. The partners and end customers can avail the email support
as well on support@defenx.in to reach out to the customer
engineer. Dedicated customer engineering team helps in solving issues related to
Defenx software. The support team helps partners in understanding procedure
involved in installation of the Defenx software. They also train partners to
solve technical issues for a smooth functioning of the software.
Mr Vishal
Sriwastv,
Chief Marketing Officer at Defenx Software Solutions
said, "With
immense happiness and a promise to serve our customers and partners better, we
have established the Defenx India support center in Pune. We are trying to
assist our partners with as much knowledge as possible on the installation
procedure and technical detailing. With this effort we will help our partners
understand and solve the technical issues."
Defenx
follows two strategic business lines - One is IT and the other is Telecom. All
Defenx products have at least two shared characteristics namely simplicity and
innovation.
About Defenx Software Solutions
Defenx
creates and develops technologies, products and services to ensure maximum
safety and high protection against any form of threat or malware. Started in the
year 2009 and based out of Switzerland, the company is engaged in developing the
best software applications in the world, providing to his clients the "solution"
to their needs. All these products have shared characteristics: security,
simplicity and innovation. It extends its products to home & small business
as well as business & enterprise. The four main principles of the Defenx
products are excellence in technology, efficiency in technology, eco-friendly
and values driven.
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